Making Personalized Mailings Work for You

If you aren’t personalizing your direct mail pieces, you’re leaving money on the table. When you personalize mailings to each person in your audience, those recipients notice and respond. Here are five tips to effectively utilize this powerful tool.

Tips for Boosting Response Rates

1. Segment Your Audience: Begin by dividing your mailing list into smaller, more focused groups based on the recipients’ needs and interests. Craft offers and messages targeted to each segment.

For example, by incorporating custom messages based on the consumer’s location, time of day, and weather conditions, T-Mobile achieved a 35% increase in brand awareness and a 27% rise in purchase intent.

2. Communicate Relevance: Data enables targeting, but messaging drives relevance. Speak to your audience in their language and from their perspective. When you read the mailer, you want them to say, “Hey, that’s me!”

3. Incorporate Multiple Variables: Don’t restrict yourself to just one or two variables. Use fields such as location, age, gender, and purchase history to create a more impactful message. For example, Nike launched a global campaign using variable data to create customized shoe designs for each market, based on local colors and patterns. This resulted in a 10% increase in sales.

4. Ensure Data Accuracy: Accurate and up-to-date data is crucial. Nothing frustrates a customer more than receiving mail with incorrect or outdated information.

5. Balance Personalization and Privacy: The right amount of personalization is highly effective. Too much personalization (or personalization using private variables) can feel intrusive. Find the right balance.

Give It a Try!

Personalized printing is a proven way to boost response rates in direct mail campaigns. If personalization is not yet part of your direct mail strategy, consider giving it a try. You might be pleasantly surprised by the results.